LARGE REAL ESTATE FIRM IMPLEMENTS PRIVATEIP NETWORK WITH INDUSTRY RETAIL GROUP
A large Northeast-based real-estate firm with several hundred offices and over 15,000 sales agents recently signed an exclusive network services agreement with IRG. A family of full-service real estate and financial services companies, this organization helps customers buy and sell both residential and commercial real estate, and streamline the delivery of mortgages, and home & title insurance.
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CIO Challenge
Operating throughout the hottest real estate markets in the country, this organization was seeking a way to increase their network capacity to each retail brokerage office, without having to pay a fortune in network costs. They required a reliable partner who could provide them with the network expertise, project management tools, and on-going network support, to deliver a first-class network for their first-class organization.
Several other factors added to this challenge. A private network which could guarantee end-to-end throughput commitments was needed to maintain application QoS across the WAN. In addition, each office required localized secure internet connectivity to enable access to regional listing services, which are vital to agent success. Furthermore, a comprehensive e-mail solution was required to help unify thousands of sales agents under a single domain name. The final requirements were to have one vendor managing the network 24/7, and simple invoicing for these new telecommunication services.
The IRG Solution
After careful due diligence, the organization decided to implement the IRG|PrivateIP and IRG|mail solutions to achieve their network goals. Minimal upfront expenses, affordable per site connection costs, and a managed network roll-out schedule further convinced them that IRG was the right choice. "The IRG partnership has become a great success in our organization. They are valued colleagues that we trust and rely on for many of our network needs," stated one Senior Level IT Executive. "Their proactive monitoring of our network allows them to see an outage before our brokers do; the ability to do this well speaks volume for IRG's reputation as a managed service provider."
IRG delivered:
 WAN connectivity via IRG PrivateIP network
100% network coverage of North America and parts of Europe
Localized Internet Access through IRG Secure Internet Gateways (IRG|SIG)
24/7/365 proactive network management of all locations, down to the customer premise equipment level
Unified e-mail accounts for all brokers, via IRG|mail
Single customized monthly bill
Download a printable pdf of the Real Estate Case Study
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