CIO Challenges

Operating throughout the hottest real estate markets in the country, this organization was seeking a way to increase their network capacity to each retail brokerage office, without having to pay a fortune in network costs. They required a reliable partner who could provide them with the network expertise, project management tools, and on-going network support, to deliver a first-class network for their first-class organization.

Several other factors added to this challenge. A private network which could guarantee end-to-end throughput commitments was needed to maintain application QoS across the WAN. In addition, each office required localized secure internet connectivity to enable access to regional listing services, which are vital to agent success. Furthermore, a comprehensive e-mail solution was required to help unify thousands of sales agents under a single domain name. The final requirements were to have one vendor managing the network 24/7, and simple invoicing for these new telecommunication services.

The IRG Solution

After careful due diligence, the organization decided to implement the IRG|PrivateIP and IRG|mail solutions to achieve their network goals. Minimal upfront expenses, affordable per site connection costs, and a managed network roll-out schedule further convinced them that IRG was the right choice. "The IRG partnership has become a great success in our organization. They are valued colleagues that we trust and rely on for many of our network needs," stated one Senior Level IT Executive. "Their proactive monitoring of our network allows them to see an outage before our brokers do; the ability to do this well speaks volume for IRG's reputation as a managed service provider."

IRG delivered:

• WAN connectivity via IRG PrivateIP network
• 100% network coverage of North America and parts of Europe
• Localized Internet Access through IRG Secure Internet Gateways (IRG|SIG)
• 24/7/365 proactive network management of all locations, down to the customer premise equipment level
• Unified e-mail accounts for all brokers, via IRG|mail
• Single customized monthly bill

 

Gartner Recognizes IRG in its publication recommending U.S. Telecom Service Providers. Read more...

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