Reduce the downtime of your corporate IT infrastructure through IRG|TruManage. IRG's 24x7 TruManage monitors the service availability and performance of your applications, servers, and networks, in addition to your Wide Area Networks (WANs). Break the vicious cycle of IT service failure and enable your IT team to have complete visibility into the performance of your infrastructure - 24x7x365. IRG's secure reporting portal allows customers to view active trouble tickets, resolution status, notifications and escalations as well as network and IT infrastructure usage and performance trends. |
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With IRG's comprehensive TruManage monitoring service, your IT support team can achieve measurable improvements in IT service availability and uptime for your entire retail organization.
Benefits of IRG|TruManage:
 Highly Customized and Integrated Network Operations Center (NOC) Solution
Regardless of the size of your network or IT infrastructure, IRG can deploy an integrated NOC monitoring and reporting solution that supports multi-vendor and multi-technology environments. In addition, processes are customized to match your notification and escalation requirements.
Reduced Total Cost of Ownership
IRG|TruManage cost-effectively integrates 24x7 support into your existing IT operations without additional capital expenses and overhead such as software, hardware, system integration, 3 shifts of staff and engineering support, training and other miscellaneous support costs.
Improved Performance
IRG's 24x7 TruManage monitoring and reporting service helps accelerate resolution of IT infrastructure failures. Your IT team is equipped with detailed information to benchmark IT infrastructure performance and perform root cause analysis on ongoing problems affecting service availability. You set the key performance indicators (KPI's) for IRG|TruManage. IRG will report progress against those KPI's 24x7, for all the services defined in your services agreement.
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