No such thing as a 'sure thing'? With 100% customer satisfaction and 100% customer retention since its launch, PrivateIP clients beg to differ. Here are a few reasons why:

  Custom Network Design
No two networks are exactly alike, so why buy a boilerplate offering? At IRG, our pre-sales engineers and account team personally consult with your staff to learn exactly what you need and expect from your network. To meet those requests, the findings are analyzed and customized network options are created and presented.

  Personalized Implementation
We understand that a WAN implementation is a very important process, one that can go south in a hurry if not managed properly. IRG can tailor a rollout plan specific to your business needs, and dedicate experienced personnel to make sure the implementation is properly communicated and completed on time.

  Dedicated Support Team
Each Client Support Team (CST) is comprised of a representative from network engineering, operations and the executive level. The CST helps to create a true partner-to-partner atmosphere between IRG and the customer. The teams work together to create account-specific support documents, customized invoicing, and preferred notification procedures.

  Simple Invoicing
IRG has the ability to create custom invoice layouts, minimizing the time your accounts payable personnel have to spend deciphering invoices each month. Invoices are sent once per month, in electronic format. If single invoices are not what your organization needs, IRG can also create invoices by groups or by individual locations, to aid in cost-center or franchisee receivables.