IRG Support | Industry Retail Group

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IRG Support

Understanding that some clients will have the staff and the desire to own many of the touch-points associated with the managed environment upkeep, while others will require more handholding, IRG offers a comprehensive resource portfolio that offers just the right amount of support to meet each client's needs. While some support services are contract specific, most are offered free of charge with each Service Request.

Accounts Payable
(866) 525-8529 x1907 or x4959
billing@industryretail.com

Technical Support:

Enterprise and Franchisee Customers
(866) 525-8529, option 2 (must have a 4-digit client code). All other customers, choose option 3.

Guest WiFi Support
(866) 525-8529, option 7

Service Delivery
(866) 525-8529, dial PM name or extension

Test and Accept Center/Technicians
(866) 525-8529, option 5

TruManage Login

Click on your TruManage level to log in to your secure client portal and view your network statistics.


IRG\|TruManage Lite Network Management	IRG\|TruManage Bronze	IRG\|TruManage Silver	IRG\|TruManage Gold

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IRG's Mission: To be the foremost leader of managed broadband-enabled network services for retailers and other multi-site organizations. Call IRG today to discover why America's top retailers and multi-site companies choose IRG as their Managed Service Provider. We provide you a dedicated project manager to ensure every detail of your needs are met, and are backed by 24x7x365 support from our US-based network operations center. | © 2011 Industry Retail Group. All rights reserved.